RBL Credit Cards: Application Status, Customer Care & Payments

RBL Credit Cards offer a host of exciting offers and benefits in addition to full time customer support and care – all important indicators of a genuine value-add credit card service. You can pay your RBL credit card bills with added ease, either online or offline. The onboarding and application process is just as smooth, and follow-ups and tracking your application can be done from the comfort of your home at your convenience.

RBL Bank Credit Card Payments

RBL Bank Credit Card Payment process has been streamlined and made available in an online mode and offline mode. You can choose from a wide range of online payment options that include NEFT, UPI, Debit Card, NACH, RBL’s Mobile Application, BillDesk, IMPS or NetBanking. While some of these payment methods are processed on the same day by the bank, others may take 1 or more business days. It is important to remember this when opting to pay online and pay your credit card dues accordingly.

Customers can also opt for offline payments of their RBL Credit Card bills. The payment can be made through cash or cheque at an RBL branch. In case of bill amounts in excess of INR 50,000 a PAN Card will be required. For payments made in cash, the bank charges a small fee to the customer.

RBL Credit Card Customer Care

RBL takes pride in its customer care service. You can reach RBL’s customer care team through different modes, based on your convenience.

Call

RBL offers a 24×7 customer care helpline. You can call the RBL customer care customer care number on 1800 121 9050 or +91 22 6232 7777. You make calls to report a lost card or to make general inquiries about your RBL Credit Card use, payment, application status, etc.

Write

Customers can email or post their queries, complaints in writing, along with their full name, bank details and all other relevant information. The following email address and postal address can be used:

• For the Bajaj Finserv RBL Bank SuperCard an email can be sent to supercardservice@rblbank.com.
• For information about RBL credit cards (other than the SuperCard), you can email cardservices@rblbank.com.
• You can send your query via post to

RBL Bank Ltd.

One Indiabulls Centre, Tower 2B, 6th Floor,

841, Senapati Bapat Marg,

Lower Parel (W), Mumbai

Maharashtra 400013

Phone no.: 91 22 4302 0600

Fax no.: 91 22 4302 0520

Tracking Your RBL Credit Card

Once you make an application for an RBL Credit Card, there are multiple ways in which you can track your RBL Credit Card status.

1. RBL Website – By either using your reference number, given to you after you have submitted your application or your registered mobile number, you can track the status of your application.
2. Airway Bill Number – If your credit card application has been approved, RBL will send you the airway bill number, using which you can track the status of the RBL Credit Card delivery.
3. Customer Care – You can contact RBL’s dedicated customer care helpline on RBL credit 022-62327777
4. Bank Branch – You can also drop in at the nearest RBL Bank Branch and a bank representative will provide you with the necessary assistance once your credit card reference number, date of birth and registered mobile number have been provided.

RBL Credit Card services offer efficiency, support and transparency all the way.  Using RBL Credit Cards, you can unlock unparalleled offers, value add benefits and enjoy a superior customer care experience.